I have a friend who is doing her business online. Her buy and sell business is actually doing good but she wants to know what her customers think of her as a seller and the products that she offers. I suggested she do a survey. Customer satisfaction surveys are the most common and most popular web survey being used today. I suggest that she get an online survey software. This would make it very easy for her to create a survey and it would be faster to deploy as well. One thing she could get is the Key Survey subscription, she will be able to email surveys to unlimited number of people. This is a very cost efficient way to get customer feedback.
Key Survey company offers online survey software for creating, managing, launching, and analyzing customer feedback campaigns.Their web-based software is easy-to-use and delivers all the features you need to conduct sophisticated, multi-channel, multi-language surveys. Simply design and distribute your survey, then collect and analyze your data.
It would be nice to know that your customers have positive feedbacks regarding the products and the service that you offer.And it would be nicer to know if they have a negative feedback so you can improve your service or your product.